Legal

Privacy Policy

Tapanes Enterprise LLC is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Last updated: June 9, 2026

Our Commitment to You

We collect only the information needed to serve you well. We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used solely to respond to your inquiries and provide HVAC services.

1. Who We Are

Tapanes Enterprise LLC ("we," "us," or "our") is a licensed HVAC contractor serving the Tampa Bay area. Our contact information:

2. Information We Collect

We may collect the following personal information when you contact us through our website forms, phone, or email:

  • Name — to address you properly and create service records
  • Phone number — to contact you regarding your service request
  • Email address — to send you estimates, confirmations, and follow-ups
  • Service address — to dispatch our technicians to your location
  • Service details — information about your HVAC equipment or issue so we can prepare appropriately
  • Preferred contact method and availability — to schedule at a time convenient for you

Automatically Collected Information

If we use analytics tools (such as Google Analytics), our website may automatically collect non-personally-identifiable information such as your browser type, pages visited, and approximate geographic region. This data helps us understand how visitors use our site and improve the experience. It does not identify you personally.

Cookies

Our website may use cookies for analytics purposes (e.g., Google Analytics). You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use the site or contact us.

3. How We Use Your Information

The personal information you provide is used only for the following purposes:

  • Responding to your service inquiries and requests
  • Scheduling HVAC service appointments
  • Providing written estimates and invoices
  • Following up on completed service to ensure your satisfaction
  • Contacting you about your preferred scheduling times

We do not use your information for unsolicited marketing, spam, or any purpose unrelated to the HVAC services you requested.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse:

  • Our website is served over HTTPS (SSL/TLS encryption) to protect data in transit
  • We use secure, reputable form services to transmit your contact details
  • Access to customer records is limited to authorized Tapanes Enterprise LLC personnel only
  • We do not store payment card information — any payments are processed through secure third-party processors

5. Sharing of Information

We do not sell, trade, rent, or share your personal data with any third party for their own marketing or commercial purposes. The only circumstances in which we may share information are:

  • Service providers: Technology services (email platforms, form tools) that help us operate our business, bound by confidentiality obligations
  • Legal requirements: If required by law, court order, or governmental authority
  • Business transfers: If Tapanes Enterprise LLC is involved in a merger or acquisition, customer data may be transferred as part of that transaction with appropriate privacy protections

6. Data Retention

We retain your personal information for as long as necessary to provide HVAC services and for reasonable business and legal record-keeping purposes. If you would like us to delete your information, please contact us and we will honor that request where legally permissible.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate information
  • Request deletion of your personal data
  • Opt out of any future communications from us

To exercise any of these rights, contact us at Tapanesenterprise@gmail.com or call 813-578-1529.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will reflect any revisions. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out: